Last Updated 22 Dec 2022

Web.com Review 2023: 13 Reasons to Try

We’ll take an in-depth look at Web.com and share our honest opinion about their services and features. Read on to learn more about why Web.com might be the right choice for your website needs to see if is web.com good.

A Brief Overview of Web.com

What is web.com (webdotcom)? Web.com is a web hosting company that offers a range of services to help businesses create an online presence. It is one of the oldest web hosting companies in the industry and has been providing reliable service since 1997. Web.com offers an array of features and tools at competitive prices, making it an attractive option for businesses of all sizes. Its services range from domain name registration, website hosting, website design, and development services that can help you build your website, eCommerce solutions, and more. It also offers additional services such as search engine optimization (SEO) and social media marketing.

Web.com Review

Web.com offers three hosting plans which start from 2.95$ with an annual plan or 9.99$ monthly and come with a free domain name for one year and include free domain privacy that keeps your personal contact information hidden. It offers a wide range of advanced eCommerce features for online stores and gives you the option for easy customization during the building process. Furthermore, web.com website builders offer free an intuitive drag-and-drop interface that makes it easy to customize each website page to reflect your business and help you host your great website. The platform also offers monthly website updates and reporting & analytics tools that help you track your performance and make better decisions.

Web.com Features Overview

Web.com site offers a complete solution for web hosting solution suitable for everyone.

Here is an overview of the web hosting features:

  • WordPress hosting
  • Automatic WordPress Installation
  • Managed WordPress
  • Automatic WordPress Updates
  • Unmetered bandwidth
  • Upgraded security
  • Traffic management
  • Multisite management
  • Expert customer support
  • SEO tools (paid)
  • Easy setup & installation
  • DIY website building (free drag and drop site builder)
  • Sites with 99.9% uptime
  • A free domain name for one year
  • Support international domain names
  • Open Exchange email solution
  • SSL Security
  • 2 different webmail solutions
  • eCommerce websites tool

Best Features and Pros of Web.com

1. 99.9% Uptime

Web.com is a simple solution to keep your website accessible, it is well-known for its reliable web hosting services, and its uptime is no exception. The company guarantees 99.99% uptime for all of its hosting plans, meaning that customers can trust that their websites will remain online and accessible with minimal downtime. This makes web.com a great choice for those looking for reliable, uninterrupted hosting services.

2. Security

Web.com provides a secure and reliable hosting service for its customers. They take security seriously and have implemented several measures to protect your data. Their hosting services feature SSL encryption, secure FTP access, and malware scanning to keep your information safe. They also offer optional backup services to create regular backups of your website data in case of any disaster. Additionally, their servers are monitored 24/7 for any suspicious activity and our firewalls are continually updated with the latest security patches. With Web.com hosting, you can rest assured that your data is safe and secure.

3. High-Speed Infrastructure

Web.com has made a number of improvements to its hosting services to make them up to 70% faster, including upgrading to the latest PHP which powers WordPress, adding an opcode cache (OPcache) for content caching, upgraded to the latest MySQL database version, and making improvements to their storage system. These changes allow for faster loading of pages, higher traffic support, improved security, and increased efficiency in storing information.

4. An Excellent Track Record of Web.com

Web.com has an excellent track record. They have been providing web solutions to businesses and individuals for over 20 years. Their services span from domain name registration and web hosting to website design and marketing. Their experience and expertise are unparalleled, and their customer service is second to none. They have a team of dedicated and experienced professionals who are committed to providing the best solutions for their clients. Their products are reliable and secure, and their customer service is best-in-class. They have an impressive portfolio of successful projects, and their track record speaks for itself. With their reliable and secure infrastructure, they have been able to build trust with their customers and partners. web.com is the go-to provider for web solutions, and they are committed to delivering the best possible experience to their clients. Their track record of success and customer loyalty is a testament to their commitment to excellence.

5. Beginner friendly

Web.com is a great choice for beginner web hosting. It offers a variety of features that make it simple to navigate and get started. The company has over 20 years of experience in the web hosting industry, so they understand the needs of new users. The user-friendly interface provides step-by-step guidance and allows users to get up and running quickly. Additionally, they offer a wide selection of plans to fit any budget, making it a great choice for those just getting started. The company also offers additional features such as web design, marketing, and email services to help new users establish an online presence with ease. All of these features make Web.com one of the most beginner-friendly web hosting companies on the market. With its experience and features, Web.com is a great choice for anyone looking for a reliable, budget-friendly web hosting service.

6. Diverse options to meet your hosting requirements

Web.com gives a variety of hosting options to meet your specific needs. With domain.com, you can select from flexible and reliable hosting plans, and receive a free domain for the first year. Web.com also offers no-frills website building and useful e-commerce and WordPress tools, as well as marketing, rich-media, or ecommerce website hosting options.

7. Expert Services Provided

You can use Web.com pro website services that are designed to help businesses build a strong online presence. These services help you to create a website and include website design, content creation, and more, so the website looks professional. The e-commerce website design service includes a free domain, as well as access to professional designers. With the content creation service, you can have an experienced writer create content for your website to help you save money on web development. The content is optimized for SEO to help improve your website’s search engine rankings. Website hosting is also offered, which includes unlimited bandwidth, storage, and email accounts. With these services, you can create a professional website that looks great, is easy to navigate, and is optimized for search engine rankings.

8. 24/7 Customer support

Web.com is known for its excellent customer support. The company offers a wide range of customer service options, including 24/7 phone, chat, and email support, as well as a knowledge base and an extensive library of tutorials and FAQs. Additionally, Web.com’s customer service representatives are knowledgeable, friendly, and always willing to help customers with any issues they may have. With its comprehensive customer support options, Web.com is a great choice for those looking for reliable and helpful customer service.

9. Resource Protection

Resource protection of web.com is an essential aspect of keeping your website secure and functioning optimally. Resource protection involves protecting the data, files, and other resources on a website from malicious threats such as hackers, malware, viruses, and other malicious actors. It also entails ensuring that the resources are accessible only to authorized users and that they are not compromised by malicious attempts to access them. Resource protection of web.com also helps ensure that your website remains accessible to legitimate users while preventing unauthorized access or misuse of data or resources. Security measures such as firewalls and encryption can help protect the resources on web.com from malicious intrusions, while backups can be used to restore lost information in case of emergency situations. Additionally, regularly patching software vulnerabilities is critical for resource protection in order to keep the website up-to-date with the latest security measures of web.com.

10. Dedicated online marketing services

Web.com online marketing services help businesses promote their products and services. These include search engine optimization, social media marketing, email marketing, and pay-per-click advertising. Additionally, Web.com generate comprehensive website analytics and reporting to help businesses track their progress and make data-driven decisions. With its comprehensive online marketing services and tools, Web.com is a great choice for businesses looking for a reliable and effective way to reach their target audience.

11. Various SSL options

Web.com provides SSL certificates to help businesses protect their online information. These certificates provide an extra layer of security to ensure data is transmitted securely across the web. Additionally, Web.com offers an easy-to-use interface for managing and renewing SSL certificates, as well as a range of other security tools and services. Web.com provides different SSL certificates options good for personal websites and highly loaded eCommerce portals.

12. Refund

Web.com supports a comprehensive refund policy for customers who are not satisfied with their services. Customers can request a refund by contacting customer support services

13. Domain registration process

Web.com tools provide a simple and easy domain registration process that can help businesses succeed online. From the initial registration to the activation of your site, the registration process with Web.com is simple and easy to follow. The registration process includes both global and local support, which means that you can contact Web.com’s customer service team from anywhere in the world.

Cons of Web.com

No free SSL certificate with Base plan

While providing different SSL options, some of which can be a great option for a big business, those are not free for the Base plan and web.com starts from 7.49$ with their SSL, on the other hand, SSL comes included with Plus and Premium hosting plans. A lot of competitors offer base SSL certificates as a free option.

Expensive additional services

Sometimes it can be a great idea to have a one-stop-solution and convenient option to have your hosting, designing a website, SEO service, and online marketing in one place, but arguably you can find better services for cheaper prices while looking for those services separately. For example, web.com lets available website design for 199$, depending on your needs it can be a good or bad price for you.

No trial, and no straightforward refund process

Web.com doesn’t offer a free trial option. And while web.com offers refunds, you may spend some with their customer support to initiate it.

A Breakdown of Bluehost Hosting Packages

Web.com hosting review

Web.com offers several hosting packages to suit the needs of businesses of all sizes. These packages range from basic shared hosting plans to more advanced packages. Web.com is a great choice for businesses looking for reliable and cost-effective hosting solutions. Web.com offers a wide range of pricing plans that can help businesses succeed online. Web.com has the right solution for every business size and budget. The pricing plans include both monthly and yearly billing options, or 3-year plans which means that you can choose the plan that best suits your needs. Additionally, Web.com offers a wide range of add-ons and services, such as domain name registration, email marketing services, and managed security solutions.

1. Web hosting

Here is a brief breakdown of web com website prices, all come with a Free Domain with ANNUAL Purchases, Unlimited Data Transfer, and FTP Access. Except for Basic plans all the others have SSL free.

Basic Hosting: 1 website, 100 Emailboxes free, 10 GB Disk Space

Plus Hosting: 3 websites, 500 Emailboxes free, 20 GB Disk Space

Premium Hosting: 10 websites, 1000 Emailboxes free, 40 GB Disk Space

2. WordPress hosting

See the breakdown of the WordPress hosting packages, which is similar to web hosting packages, but come with additional easy to used WordPress features and unlimited data transfer. Web com monthly cost with the Basic plan starts at only 2.75$ per month, but pay attention to thew review price.

WordPress Basic: 100 Emailboxes free, 50 GB Disk Space

WordPress Plus: 500 Emailboxes free, 100 GB Disk Space

WordPress Premium: 1000 Emailboxes free, 200 GB Disk Space

web.com pricing for WordPress hosting:

Web.com General Hosting Features

User-Friendly experience

In terms of user experience, Web com ratings have a 4.0 out of 5 stars, based on web com reviews from real customers on Trustpilot. Reviews cite Web.com’s customer service, new business opportunities, and great overall experience as the main reasons people are satisfied with the platform. Furthermore, users have found the drag-and-drop website builder that’s easy to use and customize, making it ideal for those with limited technical skills. However, some customers have experienced glitches in billing and other areas, so it’s important to weigh all the pros and cons before signing up.

Low introductory pricing

Web.com offers low introductory pricing for website hosting services. Customers can take advantage of discounted rates for the first year of hosting and benefit from a range of features and services. These include unlimited storage, free domain registration, and 24/7 customer support. With its low introductory pricing, Web.com is a great choice for businesses looking for an affordable and reliable website hosting solution.

Great customer support

Web.com offers a comprehensive suite of customer service options that can help businesses succeed online. From live chat to email support, Web.com has the right solution for every business size and budget. The customer service options include both global and local support, which means that you can contact Web.com’s customer service team from anywhere in the world. Additionally, the team is available 24/7 to help solve any problems or issues that you may encounter with your website or hosting account.

Web.com offers a wide range of technical support options that can help businesses succeed online. From live chat to email support, Web.com has the right solution for every business size and budget. The technical support options include both global and local support, which means that you can contact Web.com’s customer service team from anywhere in the world.

Top-notch security features

Web.com understands the importance of security and privacy. They have a team of experts who are constantly monitoring their systems to ensure that your data is kept safe. They also use the latest encryption techniques to make sure your data is secure and protected. Additionally, Web.com has put in place strict guidelines for their employees to make sure that your data is only accessed with your permission. They also have an extensive privacy policy that outlines how they will use and protect your data. Web.com is committed to keeping your information secure and private.

Web.com offers a wide range of privacy and security practices that can help businesses succeed online. From the use of SSL encryption to the use of firewall protection, Web.com has the right solution for every business size and budget. The privacy and security practices include both global and local support, which means that you can contact Web.com’s customer service team from anywhere in the world.

Marketing Services 

Web.com makes available a variety of marketing services that can help businesses succeed online. From email marketing to SEO services, Web.com has the expertise and experience to help your business grow online quickly and easily whether you build a basic website that’s your restaurant website, or any other kind of business. The marketing services offered by Web.com include powerful automation tools that allow you to manage your campaigns effortlessly from one location. Additionally, Web.com offers a variety of marketing tools and resources, such as online tutorials and case studies.

Reputation and Reliability

With a reputation for reliability and a proven track record, Web.com is one of the most trusted providers of online services in the world. With years of experience helping businesses succeed online, Web.com has the expertise and experience to help your business grow online quickly and easily.

Web.com offers an impressive 99.99% uptime rate, which is an industry-standard and ensures ample reliability for the majority of shared hosting users. The website builder also offers automatic backups, so your online store or website will remain safe and secure. With this feature, you can rest assured that your data is secure even if something goes wrong. Furthermore, reviews of web com from customers have also praised their service and support.

Use web.com site builder

With web.com’s website builder, businesses can create a custom website in minutes. The builder features simple and easy-to-use interfaces that help you create a new website you need to build from scratch or help to import an existing website. Web.com’s website builder also includes features like drag-and-drop design tools and social media integration, or you can create your website with web.com online templates. With the built-in SEO tools, your website will be optimized for search engines quickly and easily. The initial signup rate is very attractive and the provider offers DIY website-building services and also has a design team ready to make a website for you.

Is web.com a good website builder?

For those who have never coded before, Web.com offers a website builder that may be a solid choice for obtaining their website needs if you build a simple website. However, the builder doesn’t have a lot of customization, it is limited and it can be challenging to make the platform work optimally with your business model without investing in SEO services or other specialized solutions provided by Web.com. It is an accessible solution in general, especially, f you are just beginning your journey into website building, Web.com could be an excellent launch pad for your first website or e-commerce store – a great way to gain experience before venturing further!

Web.com website ecommerce features

Web.com also offers plans tailored to e-commerce online stores. All plans come with DIY Website Builder with Built-In Blog, 150+ Mobile-Optimized Templates, and a free domain for 1 year with .com, .net, .org, .info, or .biz extensions (.co also available for an additional fee), WHOIS privacy, free SSL, daily backups, business LCC formation help, and 1 hour of design service help, professional email (5 mailboxes), easy google site verification, basic website analytics, easy Google Analytics and Tab manager setup. Email/Phone & 24/7 live chat support.

Web com plans tailored specifically for ecommerce:

Additional breakdown of web.com ecommerce specific features:

Web.com didn’t include payment options in ‘Website Essentials’ plan:

And marketing options

A quick comparison with other hosting providers

web.com vs godaddy

Web.com and GoDaddy are two leading web hosting companies, both offering a variety of services and features to suit different businesses. Web.com provides website and marketing solutions, as well as domain registration and web hosting services. GoDaddy offers similar services and features, such as domain registration, hosting, and website building tools, plus a range of additional services such as online marketing, search engine optimization, and email marketing. Both companies provide 24/7 customer support, with GoDaddy offering live chat and phone support and Web.com offering email and phone support. Both companies offer competitive pricing structures, with Web.com offering monthly plans and GoDaddy offering annual plans. Ultimately, when choosing between the two companies, businesses should consider the services, features, and support that best meet their needs.

web.com vs shopify

Web.com and Shopify are two of the leading e-commerce solutions available today. Web.com provides a comprehensive suite of services to help businesses create and manage online stores, including website building, hosting, and marketing solutions. Shopify is a hosted e-commerce platform that offers an easy-to-use dashboard for creating, managing, and optimizing online stores. Both companies offer a wide range of features and services, but there are some key differences between them. Web.com offers a more comprehensive package of services, including website hosting and design, website security, and store customization features. Shopify, on the other hand, focuses mainly on the e-commerce side of things and is a great solution for businesses looking for an easy way to get their products online. Both solutions can be tailored to fit the unique needs of every business.

web.com vs wix

Web.com and Wix are two popular website-building platforms. Web.com has a range of services from domain names and hosting to website design and SEO services, giving users the ability to customize and manage their online presence. But web.com site builder can be seen as a basic website builder compared to other website builders and web.com isn’t a website building company. Wix, on the other hand, is a user-friendly website builder that offers users to create and customize websites with a drag-and-drop editor and a wide range of templates. Wix is more cost-effective for users who are looking for more advanced features. Additionally, Web.com provides a more comprehensive suite of web services, making it an ideal choice for businesses and organizations. Ultimately, the choice between Web.com and Wix will depend on the user’s website requirements and budget.

If you need more info also you can go back to the section “web com website builder review”.

Conclusion 

Web.com is a reliable and trustworthy provider of online services that can help businesses succeed quickly and easily online. With a wide range of pricing plans and technical support options, Web.com has the right solution for every business size and budget and might have everything you need. Additionally, Web.com offers a wide range of privacy and security practices that can help protect your website from online attacks.

With a comprehensive suite of products and services, Web.com can help businesses of all sizes succeed online quickly and easily. With years of experience in the web services industry, Web.com has the expertise and experience to help your business grow online quickly and easily.

Frequently asked questions